Undersun ships to most countries. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and internationally. We are working on bringing Undersun everywhere around the world. Tag us @undersun_fitness to let us know where you live!
Standard Shipping across the contiguous United States will take 4-7 business days.
International shipping can be up to 30 business days depending on the destination.
Here’s how it works: you order, we process, then we ship. Ordering takes a few seconds. Processing may takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!
If you are returning your bands after receiving them, we will refund your money if they are unopened, in their original sealed packaging, in the same condition as when purchased. Simply pay to ship the products back and we will refund your purchase price, minus a 10% restocking fee. Individual workout plans/programs are a non-refundable item. When both the resistance bands and workout plan are purchased together, the 10% restocking fee will be waived, with the full value of the bands refunded; The cost of the program is non-refundable.
We do not currently offer returns or exchanges on Undersun Workout Gloves.
We believe strongly in the quality and value of our nutrition products and that's why we stand behind them with a quality guarantee. Ultimately, we want you to be satisfied with your purchase. Rest assured, you can return your nutrition product within 30 days of receiving your first delivery (first-time purchasing). Just pay to ship the unused product back to us and we will refund your order purchase price.
You might have a legitimate reason to request a refund, even if it’s not your first time ordering. Please contact us to review your situation.
Contact firstname.lastname@example.org with your order number and the products you'd like to return to start the process.
Credit card refunds usually take 5-10 business days to appear on your statement.
You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order ships.
You can use one promo code per order. If you find two promo codes, please choose the one you want to use more.
You can use a promo code along with free shipping when you buy two or more items. Other offers advertised on the website without a code will be automatically applied and cannot be used along with a separate promo code. If your order qualifies for an advertised offer and you also enter a promo code, we’ll apply the best deal.